Terms of Service

1. Agreement to Terms

By accessing or using the platform, dashboard, APIs, and services provided by Fexr ("Provider," "we," "our," or "us") (collectively, "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our Services.

Fexr operates as a technology services provider. We supply self-custody software tools, market data and intelligence services, and developer APIs. We do not provide brokerage, custody, asset management, or investment advisory services of any kind.

2. Description of Services

Fexr provides the following technology services:

• Self-Custody Trading Interface: The Fexr Wallet application and web interface through which you connect your own wallet, grant a capped, revocable trading permission, and submit orders for execution on supported onchain markets (currently Hyperliquid), funded with USDC via the Arbitrum network
• Social Trading Features: Leaderboards, trader-published strategy templates with backtest statistics, community feeds, and one-tap strategy copying that runs under your own spending cap
• AI Signals and Assistant: AI-generated trade signals with plain-English risk summaries, and an assistant that prepares orders from natural-language instructions — every order previews and requires your confirmation before execution
• Market Intelligence (Fexr Markets): On-demand reports across crypto, stocks & ETFs, and commodities, purchasable per query via the x402 protocol on the Basic plan, or unmetered under the Enterprise plan
• Developer APIs: REST APIs, replay-safe webhooks, and related developer tooling secured with API keys and device-bound (DPoP) authentication
• Community Features: Optional social tools for traders to share feeds, polls, and strategy templates

3. Non-Custodial Declaration

Fexr does not possess, manage, or have administrative access to any Client's private keys, seed phrases, or virtual assets at any time. All blockchain transactions initiated through the platform are self-executed directly by the Client or its end users. The Provider acts solely as a software facilitator.

Clients and end users are solely responsible for the security and management of their own private keys, wallet credentials, and digital assets. Fexr cannot reverse, modify, or intervene in any on-chain transaction.

4. Fees and Payment Terms

Fexr charges the following fees, each disclosed before you incur it:

• Trading Fees: A percentage-based platform fee on trades executed through the platform, displayed in the order preview before you confirm each trade
• Swap Fees: A percentage-based platform fee on swaps executed through the platform, displayed before you confirm each swap
• Per-Query Intelligence Fees (Basic plan): Fixed x402 prices paid in USDC at query time — currently $0.50 (Snapshot), $2.00 (Deep Intelligence), $5.00 (Cohort Compare), $10 (Predictive), and $25 (Competitive Intelligence) per query. There is no subscription charge on the Basic plan
• Enterprise Plan: An annual subscription of $2,500 that removes x402 per-query fees and provides the additional intelligence capabilities described on the Enterprise page

Fee Transparency. All applicable fee rates are shown in the interface before you confirm a transaction or query. Fexr does not charge hidden fees, does not take custody of your assets in the course of fee collection, and does not receive staking yields or performance fees from your positions. Network (gas) costs and fees charged by the underlying execution venue are separate from Fexr's fees and are not controlled by Fexr.

Enterprise subscriptions are invoiced annually. Late payments may incur interest at the rate specified in the applicable order form.

5. Eligibility

You must be at least 18 years old to use our Services. By using the platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these terms. Business clients represent that they are duly incorporated entities authorised to enter into binding contracts.

6. Account Registration

To use certain features of our Services, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities conducted under your account

7. Acceptable Use

You agree not to:

• Use our Services for any unlawful purpose
• Violate any applicable laws or regulations, including financial services regulations in your jurisdiction
• Infringe on the intellectual property or other rights of any third party
• Attempt to gain unauthorised access to our systems or infrastructure
• Interfere with or disrupt the availability or integrity of our Services
• Upload or transmit malicious code or content
• Engage in fraudulent activities of any kind
• Create or operate multiple accounts or wallets to exploit rewards, governance, or staking mechanisms (Sybil behaviour)
• Harass, abuse, or harm other users

8. Virtual Assets and Participation Mechanisms

The platform facilitates self-custodied trading in virtual assets. You understand and acknowledge that:

• Fexr does not hold, custody, or control any virtual assets on your behalf; your funds remain in a wallet only you control, and trading occurs under a capped, revocable permission that you grant and may withdraw at any time
• Trading involves substantial market risk, including the risk of losing your entire committed amount; leveraged (perpetual) positions can lose value rapidly
• Backtest statistics, copy counts, leaderboard rankings, and signals describe past or modelled performance and are not a guarantee, prediction, or recommendation of future results
• Copying a strategy template executes it under your own spending cap from your own wallet; the publishing trader never has access to your funds, and neither Fexr nor the publishing trader is responsible for the outcome of trades you confirm
• Market intelligence reports are informational only and do not constitute investment, legal, or tax advice
• Fexr is not responsible for fluctuations in the value of any virtual assets
• On-chain transactions are irreversible; Fexr cannot reverse trades or recover lost or misdirected assets, and withdrawals can only be sent back to your own connected wallet

8.1 No Investment Advice

Nothing on the platform — including signals, risk summaries, strategy templates, leaderboards, reports, or output of the AI assistant — constitutes investment advice or a solicitation to trade. You are solely responsible for every order you confirm. Only trade what you can afford to lose.

8.2 Sybil & Multi-Account Policy

Each user may operate only one account. Operating multiple accounts, wallets, or identities to manipulate leaderboards, copy counts, verification outcomes, referral programs, or any other platform mechanism ("Sybil behaviour") is strictly prohibited.

Detection & Enforcement. Fexr reserves the right to use on-chain analysis, behavioural heuristics, and third-party detection services to identify Sybil activity. If Sybil behaviour is detected or reasonably suspected, Fexr may, at its sole discretion:

• Slash assets staked in verification pools by the offending accounts, in accordance with the applicable staking rules
• Revoke leaderboard standings, badges, and referral rewards
• Permanently ban all associated wallets and identities from the platform
• Withhold any pending distributions or payouts

Self-Report Amnesty. Fexr may announce a voluntary self-report window. Users who voluntarily disclose Sybil activity during this window may retain a reduced percentage of affected rewards (as specified in the announcement) in exchange for forfeiting all duplicate accounts. Users who do not self-report and are subsequently identified forfeit affected staked assets and rewards across all associated accounts.

By using the platform, you acknowledge that Sybil detection and enforcement — including stake burning — is an integral part of maintaining fair participation for all members, and you waive any claim against Fexr arising from enforcement actions taken under this section.

8.3 Sanctions Compliance and Address Blocking

To protect Fexr's corporate entity and banking relationships, and to ensure compliance with applicable sanctions regimes, Fexr strictly blocks sanctioned addresses at both the UI/API level and at our fee-collection level. This blocking is implemented as follows:

• UI and API Layer: Addresses identified on applicable sanctions lists (including OFAC SDN and equivalent international lists) are blocked from accessing Fexr's dashboard, APIs, and services
• Fee Collection Layer: Sanctioned addresses are blocked from any fee payment or service activation flows
• Smart Contract Layer: Sanctions screening is baked into the base contract architecture as a core compliance feature, providing an additional on-chain enforcement layer

By using our Services, you represent and warrant that you are not a sanctioned individual or entity, and that you are not acting on behalf of any sanctioned party. Fexr reserves the right to immediately terminate access for any account found to be associated with a sanctioned address, without notice or refund.

For a full technical explanation of how on-chain sanctions screening works, see On-Chain Sanctions Screening in On The Record.

9. Communities and Published Content

The platform includes optional social features — feeds, polls, and shared strategy templates. If you publish strategies, signals, or other content to a community, you are solely responsible for:

• The accuracy of any performance claims you make; backtest statistics displayed by the platform are generated from the template you publish
• Not presenting your content as personalised investment advice
• Ensuring your activities comply with all applicable laws and regulations in your jurisdiction, including any that govern providing trading signals or strategies to others
• Content you post, which must not be unlawful, misleading, or abusive

Fexr provides the technical infrastructure only. Publishers of strategies and signals are independently responsible for regulatory compliance applicable to their activities.

10. Intellectual Property

All content, features, software, and functionality of the Services are owned by Fexr or its licensors and are protected by applicable intellectual property laws. The licence granted under these terms is limited to use of the Services as described herein. You may not copy, modify, distribute, reverse-engineer, or create derivative works without our express written permission.

11. User Content

You retain ownership of content you create on the platform. By posting content, you grant Fexr a non-exclusive, worldwide, royalty-free licence to use, display, and distribute that content solely in connection with the operation of our Services.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

13. Disclaimers

Our Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or secure. Fexr is not responsible for:

• Third-party actions, content, or service outages
• Loss of data or virtual assets caused by user error, network failure, or smart contract behaviour
• Technical failures or outages beyond our reasonable control
• Any financial loss arising from decisions made based on information displayed on the platform

14. Limitation of Liability

To the maximum extent permitted by applicable law, Fexr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use our Services, regardless of the cause of action.

15. Indemnification

You agree to indemnify, defend, and hold Fexr and its officers, directors, employees, and agents harmless from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from your violation of these terms or your use of our Services.

16. Modifications to Terms

We may update these terms from time to time. We will notify you of material changes by posting the updated terms on our platform. Continued use after changes constitutes acceptance of the revised terms.

17. Termination

We may suspend or terminate your access to our Services at any time for violations of these terms or for any other reason at our discretion. Upon termination, your right to use the Services will immediately cease. Termination of your account does not affect your control of your own wallet; revoking the trading permission and withdrawing your assets remains possible directly on-chain. Termination of individual user accounts does not affect any Enterprise agreement between Fexr and a business client, which is governed by its own terms.

18. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the UAE, unless otherwise agreed in a separate Service Order.

19. Contact Us

If you have questions about these Terms of Service, please contact us at:

• Email: hello@fexr.io
• Website: fexr.io